“There were a number of important reasons we choose Epicor Prophet 21,” noted Hampton. Technology was the answer to scale.” Automation Through Business RulesĪt the end of a year-long evaluation process, Top Notch selected Epicor. We used to just look at the next year and realized we needed to think bigger, and more strategically. We needed a new enterprise software foundation to take us forward. ![]() Hampton admitted, “We tried to do our best with it, even added in wireless scanners that helped for a bit, but we knew we could not grow. In 2015, Top Notch had an IBM AS400-based ERP system. We have been able to grow more profitably with Epicor Prophet 21. Our leadership understands that technology is one of the big factors in our success.” We’ve grown organically, through acquisition, and through fulfillment. Joseph Hampton, Director of Information Technology at Top Notch Distributors disclosed, “Today, we offer over 100 market-leading brands of residential, commercial, and electronic access control systems. Charles, MO, Carson City, NV, Mansfield, MA, and headquarters in Honesdale, PA-spanning the U.S. Today, the company has distribution from four centers- St. How did an authentic family-owned business-that was started in a small barn in rural Pennsylvania-become a leading provider of architectural door hardware products to dealers throughout North America? A steadfast emphasis on excellent service, employee autonomy, and deliberate investment in technology.
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